Frequently Asked Questions

Find answers to common questions about our services and procedures

General

What insurance plans do you accept?

We accept most major insurance plans including Blue Cross Blue Shield, Aetna, Cigna, UnitedHealth, and many others. Please contact our billing department to verify your specific coverage.

How do I schedule an appointment?

You can schedule an appointment online through our Book Appointment page, or call our office at +91 88110 87239 during business hours. We typically can see new patients within 1-2 weeks.

What should I bring to my first appointment?

Please bring your insurance card, photo ID, medical history, and any relevant imaging studies or medical records from other providers. Arrive 15 minutes early to allow time for check-in.

Treatment

Will I need surgery for my condition?

Not necessarily. We always start with the most conservative treatment options first, including physical therapy, medications, and lifestyle modifications. Surgery is only recommended when non-surgical options have been exhausted or your condition requires immediate intervention.

How long is the recovery process?

Recovery time varies depending on the procedure and individual factors. Minor procedures may have recovery times of 2-4 weeks, while major surgeries could take 3-6 months. Your doctor will provide a specific timeline based on your procedure.

Do you offer physical therapy services?

Yes, we have in-house physical therapy services available. Depending on your condition, physical therapy may be recommended before or after surgery to optimize your recovery and return to function.

Emergencies

Do you have 24/7 emergency care?

Yes, we operate 24/7 emergency orthopedic services for acute injuries and trauma. For emergencies, please call +91 88110 87239 or visit Narayana Superspeciality Hospital, Amingaon, Guwahati.

What should I do if I have a sports injury?

For acute injuries, follow the RICE protocol (Rest, Ice, Compression, Elevation). Contact our office for an urgent appointment. For severe injuries with severe pain, deformity, or loss of function, seek immediate emergency care.

What if I have severe pain after surgery?

Some pain after surgery is normal, but severe pain should not be ignored. Contact your surgeon immediately. We have on-call physicians available 24/7 to address post-operative concerns.

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